Oxfam Returns Policy

We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item.

We aim to keep the process as simple as possible and these terms do not affect your statutory rights. We will try to attend to all returns as soon as practically possible.

Please note that:

  1. product returns will not be accepted in person at our warehouse address
  2. this returns policy applies to products sold on Fashion Relief Online, our Online Shop or Unwrapped sites and not products sold in store. 

Please see each of our return policies for our online stores below:

Fashion Relief

Online Shop