How to Use Oxfam Ireland’s PostBack: Your Step-by-Step Guide to Donating by Post

Got great-quality items you no longer need? Want to support Oxfam Ireland without leaving your home? Our PostBack service, in partnership with An Post, makes it easy to donate pre-loved fashion, books, and accessories, just pack them up and post them back to us for free.

But before you drop your bag off or book a collection, there are a few important steps you must follow to make sure your donation gets to us safely and securely. Here’s how it works:

Step 1: Pack Your Oxfam Bag

Start by filling your Oxfam PostBack with good, clean items . Need a reminder of what to include? Scroll down for donation tips!

Important: Make sure the bag is sealed shut before posting.
An Post will only accept sealed Oxfam bags—unsealed ones cannot be processed.

Donation items being put in the Postback bag, for free & easy donation by post. — a Postback bag being filled with clothes and objects to be donated by post to Oxfam.

Step 1: Pack Your Oxfam Bag

Start by filling your Oxfam PostBack with good, clean items . Need a reminder of what to include? Scroll down for donation tips!

Important: Make sure the bag is sealed shut before posting.
An Post will only accept sealed Oxfam bags—unsealed ones cannot be processed.

Step 2: Register Your Return Online

Head to anpost.com/returns or scan the QR code that came with your bag.

Select Oxfam Ireland from the dropdown list of retailers
Choose Donation as your reason for return
Enter 0 in the order number field
Select either Drop off at Post Office or Home Collection
Enter your contact details
Click Download Label

If you’re dropping off at a post office, you must generate your label online first.
You can print it at home or show the barcode you received at the post office when you arrive and they will print the label for you .

An Post collects your Postback bag right to your door. — an An Post van and post office, ready to deliver your Postback bag to Oxfam.

Step 2: Register Your Return Online

Head to anpost.com/returns or scan the QR code that came with your bag.

Select Oxfam Ireland from the dropdown list of retailers
Choose Donation as your reason for return
Enter 0 in the order number field
Select either Drop off at Post Office or Home Collection
Enter your contact details
Click Download Label

Hints & Tips:

What to Donate:

Wondering what to send in your PostBack bag? Here’s what we love to receive:

✔ Clothing – Clean, items in good condition.
✔ Accessories – Handbags, belts, scarves, hats, and jewellery
✔ Books – Fiction, non-fiction, and children’s books in good condition
✔ Shoes – Gently worn pairs like trainers, boots, or dress shoes

What Not to Send:

To keep things safe and manageable for our team, please don’t donate these items by post .
Duvets, pillows, towels or underwear– for hygiene reasons
Furniture or large items – these can’t be sent by post but may be accepted in Oxfam shops

That’s It!

Once your label is sorted and your bag is sealed, just go to the post office, scan your barcode, drop it off or wait for your home collection. Your generous donation will go on to support Oxfam’s vital work fighting poverty and inequality around the world.

Thank you for giving your pre-loved items a second life, and helping us create a fairer world while you're at it.