Service & Help

For Oxfam Heroes Gifts

Contact Us


Telephone: +353 (0)1 6727662

Office hours 9am- 5pm (Monday – Friday).

Terms & Conditions of sale

Oxfam Ireland is selling gifts in partnership with Tipperary Crystal. 

We reserve the right to cancel, vary or suspend the operation of contract of sales if events occur which are in the nature of force majeure including (and without prejudice to the generality of the foregoing) fire, floods, storm, plant breakdown, strikes, lock-outs, riots, hostilities, non-availability of materials or supplies or any other event outside the control of the company and the company shall not be held liable for any breach of contract resulting from such event.

These conditions of sale shall be construed in accordance with Irish & UK Law.

Delivery & Shipping

Please note Oxfam Heroes Gifts are only available to be shipped to the Republic of Ireland and Northern Ireland. 

Delivery timelines: 5 working days.

For all gifts purchased, our delivery service includes full proof of delivery and full tracking. Should an addressee not be available to accept delivery the delivery person will call the phone number that was provided during checkout to arrange re-delivery or to agree a third party that the package can be left with, for example, a neighbour. In the case that an addressee cannot be reached at their address or by phone, they will be contacted via email to arrange re-delivery. Please note that this may lead to a delay in delivery. 

Products are subject to availability and delays may often occur that are out of our control. If your order is not available at the time of purchase we will contact as soon as possible to give an estimated delivery date. 

Returns Policy

You can view our Returns Policy here.